Advice from someone who has carried the responsibility.
Clarivant Group is a founder-led advisory firm based in Chattanooga, Tennessee, serving clients nationwide.

Shane Pilcher, DSc
Founder and PrincipalShane began his career at the bedside. For ten years he provided critical and acute patient care as an EMT, a U.S. Navy Hospital Corpsman and a Registered Respiratory Therapist, in both Navy and civilian hospitals. His Navy career then moved from clinical care to intelligence, and he served 21 years, active and reserve, retiring as a Chief Intelligence Specialist.
For fifteen years he served as Vice President of Advisory and Professional Services at a national healthcare IT consulting firm. He founded a revenue-generating service line, led multiple EHR implementations and offshore teams, and built a help desk organization that earned Best in KLAS by its third year.
He then spent eleven years as Administrative Director, Chief Information Officer and Information Security Officer for a multi-facility health system spanning inpatient, outpatient and joint-venture operations. He led its EHR implementation, restructured the IT organization twice as the mission evolved, and served as interim Chief Human Resources Officer.
Today he leads Clarivant Group and serves as an advisor with StarBridge Advisors. He holds a Doctor of Science, an MBA and a BBA, and is a Fellow of the American College of Healthcare Executives, a Certified Healthcare CIO and a Fellow of CHIME.
Four careers. One way of seeing the problem.
Ten years of critical and acute patient care. Technology decisions are judged by what happens at the bedside.
Twenty-one years of service. Disciplined analysis and clear assessments when the stakes are high.
Fifteen years building and leading healthcare advisory services and implementations nationwide.
Eleven years accountable for technology, security and operations, and for the vendors chosen to support them.